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Do I need a referral?
Can I claim for osteopathic treatment?
I’m pregnant, is it safe for me to have osteopathic treatment?
Do you treat babies, children and teenagers?
What age is best for treating babies?
I hurt myself playing sport on Saturday, what should I do?
My mother has osteoporosis and has trouble walking unaided, is osteopathic treatment suitable for her?
What is the difference between an osteopath, chiropractor and physiotherapist?
I haven’t seen an osteopath before, what can I expect during my first appointment?
At your first appointment your osteopath will take your full medical history, perform appropriate tests, and discuss your diagnosis and the recommended treatment and management of your condition.
Please bring along any x-rays, CTs, MRIs or other test results that you consider relevant, to your first appointment.
As it assists your osteopath to see how your body moves during your examination, you will be asked to remove outer layers of clothing. To ensure your comfort and modesty patient gowns and towels are available. Please discuss any concerns you may have about disrobing with your osteopath.
Osteopaths use a wide range of hands-on techniques during treatment including massage and stretching of the soft tissues (muscles, tendons and ligaments) and joint mobilisation (taking joints and tissues through their full range of motion) and manipulation.
Depending on the nature of your condition, you may be given home exercises to do to increase your strength and flexibility. Your osteopath might recommend posture or lifestyle changes to help you to manage your condition, so you can feel healthier and happier.
Please feel welcome to ask your osteopath any questions you have during your appointment.
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Do I need a referral?
No, in Australia osteopaths are government registered, primary care practitioners and you do not need a referral to make an appointment.
The only exception to this, are DVA patients, who must bring a referral form from their general practitioner made out to the osteopath they are to going to see.
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Can I claim for osteopathic treatment?
If you have private health insurance with extras cover in most cases part of the cost of your treatment will be covered. Medicare provides a rebate for osteopathic treatment if you have an Enhanced Primary Care (EPC) plan in place with your general practitioner.
- Private Health Insurance Rebates HICAPS is available at Renew Osteopathy Mornington for your convenience, for on the spot processing of your private health insurance claim. You will need to bring your private health membership card with you to claim on the day of your treatment.
- WorkCover, TAC and Department of Veterans Affairs (DVA) patients Osteopaths can provide treatment to patients who are covered by third-party insurers such as WorkCover, TAC or the DVA. Please ensure that you have the appropriate paperwork with you when you attend your appointment. WorkCover and TAC patients need to provide their claim number and the contact name provided by their insurer. DVA patients must bring a referral form from their general practitioner made out to the osteopath they are to going to see.
- Chronic Disease Management (CDM) Patients The CDM programme was introduced to provide improved healthcare to patients with chronic (long standing) conditions and complex needs and your general practitioner will determine if you are eligible. This programme was formerly known as Enhanced Primary Care (EPC). If your general practitioner has referred you for osteopathic treatment as part of your care plan, you will be able to receive a Medicare rebate for up to five osteopathic treatments per calendar year. Standard consultation fees apply at the time of treatment. Eligible CDM patients can then claim a rebate of $50.05 from Medicare. There will be out of pocket expenses for the gap between the standard consultation fee and your Medicare rebate. Please phone Renew Osteopathy Mornington if you would like to know the current consultation fee.If you suffer from ongoing musculoskeletal symptoms and believe you may be eligible for the CDM programme you must see you general practitioner prior to consulting with an osteopath. If your general practitioner determines you are eligible for the CDM programme they will fill out a referral form that includes an overview of your problem. You will need to bring this form along to your appointment to give to your osteopath. Your osteopath will send a report back to your general practitioner following your treatment if this is required.
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I’m pregnant, is it safe for me to have osteopathic treatment?
Yes, osteopathic treatment has been shown to be an effective, safe and gentle way to treat mothers and babies. Your body changes dramatically during pregnancy to make room for your growing baby, and this may lead to problems like back or pelvic pain, sciatica, indigestion and trouble sleeping comfortably. Your osteopath can select gentle techniques and give advice to help you manage your pregnancy more comfortably.
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Do you treat babies, children and teenagers?
Yes, osteopathic treatment is a safe, gentle and effective for treating children of any age. Common reasons for bringing your child to see an osteopath include, birth trauma, accidents or falls, postural problems, growing pains and sporting injuries. Advice may also be given on general health, diet, exercise and posture. If required your osteopath may also refer your child to other health care professionals.
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What age is best for treating babies?
Osteopathic treatment is suitable for babies at any age. As 85% of skull growth occurs in the first year of your baby’s life, osteopathic treatment within the first six months provides the best opportunity to support the healthy development of your baby. Osteopathic treatment is proven to be a safe, gentle and effective treatment for babies and may help with reflux, digestive problems, suckling or feeding difficulty and ‘flat head’ or skull deformation.
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I hurt myself playing sport on Saturday, what should I do?

Once you have an injury, apply some basic first aid (RICE) to help the healing process.
Rest the injured area to avoid further damage.
Ice the affected area; apply an icepack (covered in fabric, such as a tea towel) for 10 mins each hour for the next two days.
Compress the injured area gently with bandages applied towards your heart to minimise swelling.
Elevate the affected area in order to encourage fluid drainage.
Seek appropriate medical assessment, including an osteopathic assessment as soon as you are able to.
To prevent further injuries, always warm up and cool down appropriately. Drink enough water to ensure you stay well hydrated before, during and after your sporting activity. Recurrent injuries may indicate that compensatory strain patterns are present in your body and an osteopathic assessment can help to identify and correct these patterns.
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My mother has osteoporosis and has trouble walking unaided, is osteopathic treatment suitable for her?
Yes, osteopathic treatment is safe, effective and gentle and can help to increase mobility, circulation, balance and reduce joint stiffness in older adults. Staying active and mobile is important in maintaining your happiness, health and independence, so that you can fully enjoy the pleasures of life. Your osteopath can offer advice about exercises to maintain or improve your strength and balance and provide advice on nutrition and protecting the health of your bones.
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What is the difference between an osteopath, chiropractor and physiotherapist?
As I have been trained as an osteopath it is not easy for me to define the differences of other professions. Osteopathy is unique due to the philosophical principles that guide an osteopath when making a clinical decision on how to treat a patient’s condition or problem.
The four key osteopathic philosophical principles are:
The body is a unit: an osteopath considers the interaction of your whole body, not just the area that is hurting or not working well.
Structure and function are inter-related: an osteopath aims to find the problem area and considers the other surrounding body tissues. For example, if a muscle that attaches to one of your ribs is tight, the rib may not move fully when you breathe.
The body is capable of self-regulation and self-healing: osteopathic treatment encourages the body to self-regulate and heal by increasing the movement of body fluids, joints and their related tissues to improve their function.
Rational treatment of the body is based on consideration of the other three principles: an osteopath considers these principles when determining their approach to your treatment. Treatment is modified according to the needs of the individual.
All three types of therapy will use some techniques that are similar; the thinking behind the practitioner’s approach is where they differ. All osteopathic techniques are hands-on and selected according to the needs of the individual patient.
These are some of the questions that we are commonly asked. If there are other questions that you have, please feel free to contact Renew Osteopathy Mornington by phone or email.
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Suite 1, 340 Main Street
Mornington Victoria 3931
Phone: (03) 5975 8782
Email: info@renewosteopathy.com.au
www.renewosteopathy.com.au

